TERMS OF SERVICE

Conditions

1. Complimentary Consultation

Your 30-minute consultation is complimentary and designed to explore your goals, answer questions, and see if we’re the right fit. No work begins until a formal agreement is made.

2. Scheduling & Cancellations

All appointment rescheduling must be made at least 24 hours in advance.

3. Custom Quotes & Services

All service packages are tailored to your needs. Final pricing, timelines, and deliverables will be outlined in a formal proposal.

4. Contracts, Invoicing & Payment

All paid projects require a signed contract and a 50% non-refundable deposit before work begins. Invoices will be issued for each phase or milestone as outlined in your agreement.

5. 100% Satisfaction Guarantee

We’re committed to delivering work that reflects your vision and exceeds expectations. Every project is approached with care, creativity, and intention.

Your satisfaction matters, and we’re here to get it right.

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Privacy Policy

1. What We Collect

We collect basic contact information (name, email, social links) and any project details you choose to share in your consultation form.

2. How We Use It

Your information is used solely for communication and project planning. We will never share or sell your data to third parties.

3. Data Storage

Your information is securely stored through our booking platform and internal systems. You can request to have your data removed at any time by contacting us.

4. Cookies & Tracking

Our website may use cookies for basic analytics and user experience tracking. No personal information is collected without your consent.

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Questions?

Reach out to us anytime at info@subformagency.com